FAQ

Cancellation Policy

Guests receive a 100% refund if cancellation occurs at least 30 days before arrival. Guests receive a 50% refund if cancellation occurs at least 14 days before arrival. No refunds within 14 days of arrival.

Is the Water At The Cabin Drinkable?

Yes. The water at the cabin is from the city of Pigeon Forge. Whether you want to drink it or not is a matter of preference. We have guests who don’t buy water and drink tap water and we have guests who prefer to buy bottled water. 

Does Mountain Sky Cabin allow pets?

We frequently use our cabin and have a family member who is extremely allergic to cats, dogs, and other animals. For this reason, we have a strict no-pets policy to ensure the safety of our highly allergic family members and our many repeat guests who also suffer from allergies. We want to maintain a healthy and safe environment for all.

What is the maximum number of people the cabin can hold? Or Is there a limit on the number of adults in this cabin?

The cabin can accommodate up to 12 people, but to ensure everyone’s comfort, we recommend a maximum of 8 adults. More than 8 adults might feel cramped. For children, there is the option of 2 kids to a pull-out bed or to a bunk (queen-sized).

How is the drive to the cabin?  Is it steep and treacherous?

Mountain Sky Cabin is situated approximately 3 miles away from Pigeon Forge City limits, with easy and smooth access as there are no steep roads to navigate. The steepest part of the journey is just a hill on the driveway. There are no dangerous roads to worry about. Despite the easy accessibility, the cabin boasts breathtaking views.

Note: During the winter, if the driveway is iced over, it may be difficult to get up the short driveway. No problems getting up in the snow.

Are there steep roads to get to the cabin?

Mountain Sky Cabin is an easy drive.  The steepest part of the drive is the driveway, BUT watch this quick video to see what the drive and the driveway look like.

How is parking at the cabin?

The cabin can comfortably park 3 vehicles.  Depending on how you park, can fit more.  Watch this quick video to see what the driveway and parking look like.